Privacy Policy

 
 
 

Pitch Fork Cowra is committed to keeping your personal data confidential and secure. Any information that we collect in relation to you is kept strictly secured.

The following privacy policy applies to all users of this website, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact us directly.

Collection of Information

In order to use this website, we may require information from you so we can fulfil your order. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.

Any information collected from this website done so via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.

We will only use this information to fulfil your order or provide you with our newsletters containing information about our Festival program and news.

This site does use the Google Analytics service. We don’t treat this data as personal information only to determine things like what type of web browsers our customers use, the page they visited before they came to our site and how our users find our site in the first place.

Beyond that we guarantee that we will not sell, loan or provide access to your personal information to any third party provider, however, please note that your personal information will be used throughout the registration and payment processes associated with this site.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us or using the unsubscribe function on our correspondence.

Orders

If you purchase tickets or merchandise from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Pitch Fork Cowra uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us or using the unsubscribe function on our correspondence.

All registered site users will receive our latest news and offers.  If you wish to opt out of these notices, you simply need to click on the unsubscribe button located at the bottom of all of our e-marketing correspondence.

Third Parties

Pitch Fork Cowra may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Pitch Fork Cowra does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on this website.

Links

Links on this website to external entities are not covered within this policy. 

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.